Project Manager

Point. Your Marketing Investment Partner; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading marketing company in Saudi Arabia seeks a Project Manager to lead multidisciplinary teams through project life cycles. The role focuses on ensuring delivery on time, within budget and with the right quality to maximize customer satisfaction. Requirements include a Grade 12 education, a diploma or certification in a related field, and 3+ years of experience in a similar role. This position offers a dynamic work environment with opportunities for operational excellence and revenue growth.

Qualifications

• Grade 12 qualification is mandatory.
• Diploma and/or certification in a related field is required.
• 3+ years of experience in a similar role or industry.

Responsibilities

• Lead a multi-disciplinary team through project life cycles.
• Deliver on time, in budget, and at the right quality.
• Engage with customers and supply partners effectively.

Skills

Stakeholder engagement

Planning and scheduling

Operational execution

Market research

Customer service

Education

Grade 12

Diploma or certification in related field

Job description

Project Manager

2. MAIN PURPOSE OF THE JOB :

The role of a Project Manager is to lead a multi‑disciplinary team of customers, category specialists & supply partners through project life cycles by consulting, planning, budgeting & tracking fulfilment against an agreed schedule. Working to deliver on time, in budget and at the right quality to enable maximum customer satisfaction. It will require consistent frontline engagement within a marketing environment and will typically cover Creative, Print, POS & Promotional Merchandise requirements.

Reporting to a Customer Success Manager (CSM), you will form part of a frontline team responsible to collectively deliver operational excellence & revenue growth, improve customer loyalty & satisfaction (CSAT), enable increased customer lifetime value (CLV) and achieve excellent net promoter scores (NPS).

Key Performance Indicators (KPI’s) :

• Customer Lifetime Value (CLV)
• Net Promoter Score (NPS)
• Customer Satisfaction Score (CSAT).
• Delivery on‑time & In Full (OTIF)
• Organic Revenue Growth & Profitability
• Efficiency & Effectiveness

Key Performance Areas (KPA’s) :

• Stakeholder engagement (Collaboration & Communication).
• Fulfilment (Planning / Scheduling, Delivery).
• Operational execution (Staff, Customer Service, Controls, Technology Interaction, Reporting)
• Market Research (Innovation Initiatives)
• Risk Management & Compliance (Awareness & Mitigation)
• Client Retention (Relationships & Opportunity Generation

3. QUALIFICATION REQUIREMENTS :

Grade 12

Diploma and / or certification in related field

4. WORK EXPERIENCE :

3+ years’ experience in a similar role and / or industry

Customer service & people management experience advantageous.