Job Purpose
Provides administrative and coordination support for IT projects, ensuring tasks are completed on time, within budget, and to quality standards. Acts as a liaison between stakeholders, manages project documentation, tracks progress, and supports tools and reporting.
Key Accountability Areas
Project Coordination
- Support multiple IT projects simultaneously, ensuring schedules, deliverables, and documentation are maintained.
- Organize and coordinate meetings, workshops, and project-related events, including minute-taking and action item tracking.
- Maintain project calendars and assist with resource scheduling.
Documentation & Reporting
- Prepare, edit, and manage project documentation such as project plans, status reports, risk logs, meeting notes, and change requests.
- Support the creation and distribution of executive summaries, dashboards, and other project reports.
Administrative Support
- Assist project managers and team leads in maintaining project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and other documentation.
- Track and follow up on deliverables, deadlines, and dependencies.
- Coordinate procurement and budget tracking activities, if needed.
Tool & System Support
- Maintain project data in tools such as Microsoft Project, Jira, Confluence, SharePoint, or ServiceNow.
- Support onboarding/offboarding processes for project team members.
Governance & Compliance
- Ensure adherence to GIT’s project management methodologies, policies, and quality standards.
- Support audits, quality checks, and project closure activities.
Role Accountability
HR Proficiency
- Ability to obtain updated soft and technical skills related to the job.
Delivery
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem‑Solving
- Solve any related problems arise and elevate any complex operational issues.
Quality
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements
- Coordinate well‑defined written systems, policies, procedures, and seek automation opportunities as much as possible.
Compliance
- Comply with related policy and procedures and work instructions.
Health, Safety, and Environment
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high‑quality products/services.
Academic Qualification
Bachelor Degree in Information Technology or Any relevant field
Work Experience
2 to 4 Years
Technical / Functional Competencies
- Business Acumen
- Competitive Analysis
- Metrics
- Project Issues Management
- Project Management
- Project Management Methodology
- Project Oversight
- Project Planning
- Project Tracking and Reporting
- Strategic Planning
- Trend Analysis
- Visioning