Program Coordinator, Corporate Masters (Riyadh)

ie University; Riyadh; On-site; SAR 149,000 - 225,000; Full time

Job summary

An international educational institution based in Riyadh is seeking a Program Coordinator to enhance student support and manage interactions with faculty. The role requires a Master's Degree, strong English proficiency, and a minimum of 3 years of professional experience. Candidates should demonstrate project management skills and the ability to work in a multi-stakeholder environment. Apply now to join a dynamic team driving educational innovation.

Qualifications

• 3 years of professional experience required.
• International experience is strongly preferred.
• Experience in global management education is a plus.

Responsibilities

• Meet with corporate students to solve issues and offer advice.
• Manage communications with corporate students.
• Collaborate with various IE Departments to ensure student success.

Skills

Advanced proficiency in English

Customer management skills

Project management capabilities

Communication skills

Education

Master’s Degree or Bachelor’s Degree

Job description

Overview

IE University\'s Corporate Masters is looking for a Program Coordinator to join its team in Riyadh, Saudi Arabia. This role offers an opportunity to work with an international team to transform education.

Why IE University? With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

Our Purpose: At IE University, we foster positive change through education, research, and innovation. As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime. Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.

Our People At IE we are:

• People-driven
• Change Builders
• Autonomy Enthusiasts
• Communication Enthusiasts
• Knowledge Champions

We are looking for a person to join a full-time position in Riyadh, Saudi Arabia.

Responsibilities

Your role as a Program Coordinator will involve:

• Interaction with Students: Meet with corporate students in order to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
• Co-manage the relationship with class representatives together with other team members
• Support corporate students facing academic difficulties or overall challenges within the programs
• Manage (written and oral) communications with corporate students, including all written regular communications and information points; presentations and information sessions; etc.
• Using corporate student feedback, identify ways to improve their experience with IE.

Interaction with Professors and other departments:

• Liaise with professors to communicate specific corporate student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
• Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., International Mobility Office, etc. – in order to ensure a successful student experience.

Internal Development:

• Offer support with the delivery of the Corporate Masters.
• Attend to all administrative and logistical duties to ensure a smooth running of the department.
• Assist participants and faculty before, during and after the program.
• Offer support to program managers/ admissions with sales related duties
• Represent IE at promotional events (master classes, fairs, etc.).
• Attend to all administrative duties to ensure a smooth running of the commercial activities
• Participation in the management of onboarding processes, as well as daily interaction with participants and faculty;
• Representing IE XL in face-to-face events on campus and outside;
• Daily commercial activity and attention to participants;
• Helping with event organization. Take responsibility for corporate special program components, areas, initiatives and projects.
• Operational management of the annual budget.

Qualifications

To thrive in this role, you should possess the following qualifications:

• A Master’s Degree is strongly preferred. A Minimum of Bachelor\'s Degree is required.
• Advanced proficiency in English is a must, with substantial professional experience; Spanish is a plus.
• A minimum of 3 years of professional experience is required.
• International experience is strongly preferred.
• Strong project management capabilities.
• The candidate will demonstrate solid customer management skills, ability to work under pressure, and high level of accountability.
• Experience in multi-stakeholder environments, as well as excellent communication skills and a strong customer orientation, are essential.
• Experience in global management education, or working with business schools, is a plus.
• Candidates must possess a valid EU work permit.
• Based in Riyadh. Work remotely or from the client\'s facilities as required.
• Flexibility to travel occasionally to other KSA regions, Spain or other countries.

Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.