Process Improvement Specialist

audi Diesel Equipment Co.Ltd; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading equipment company in Saudi Arabia is looking for a Process Improvement Specialist to optimize business processes across departments. The ideal candidate will have 2–4 years of experience in process automation and a Bachelor's degree in computer science. Strong skills in business value delivery and BPMN tools are required. This role focuses on operational efficiency and quality improvement.

Qualifications

• 2–4 years of experience in business process automation.
• Demonstrated ability to deliver measurable business value through process improvement.
• Experience with automation programs or Centers of Excellence (CoE).

Responsibilities

• Conduct requirement-gathering sessions for process understanding.
• Design optimized workflows focused on eliminating redundancies.
• Train staff in newly developed or updated processes.

Skills

Business process automation

Process optimization

BPMN tools (BlueWorks live or similar)

Project management methodologies (Agile, Waterfall)

Education

Bachelor's degree in computer science with business administration focus

Project management certification (ABPMP CBPP, APQC, OMG OCEB 2)

Job description

Role Overview

To identify, document, and optimize business processes across departments, ensuring operational efficiency, cost reduction, and improved service quality. The Process Improvement Specialist drives continuous improvement initiatives aligned with the organizational objectives.

Key Responsibilities

• Conduct requirement‑gathering sessions with relevant departments to understand current processes.
• Map and document existing workflows (AS‑IS) using standardized process documentation methods.
• Design optimized future‑state workflows (TO‑BE) focused on eliminating redundancies and inefficiencies in coordination with all stakeholders.
• Facilitate and coordinate the implementation of approved process improvements.
• Train staff in newly developed or updated processes to ensure smooth adoption.
• Monitor process performance post‑implementation using key metrics (e.g., time, cost, quality).
• Collaborate closely with the PMO and Innovations Manager, Automation Specialist and other departmental stakeholders to align improvements with technology adoption plans.
• Conduct ROI and impact assessments for each automation project.
• Prepare periodic reports summarizing improvements achieved, cost savings, and productivity gains.

Required Qualifications

Experience

• 2–4 years of proven experience in business process automation, process improvement, or digital transformation roles.
• Demonstrated ability to deliver measurable business value through process optimization or automation (e.g., cost savings, cycle time reduction).
• Experience establishing or supporting automation programs or Centers of Excellence (CoE).
• Strong knowledge of process mapping and BPMN tools (BlueWorks live or Similar).
• Exposure to project management methodologies (Agile, Waterfall, or hybrid) is an advantage.

Education

• Bachelor's degree in computer science with business administration focus.
• ABPMP CBPP, APQC, OMG OCEB 2 or any other project management experience and certification would be a plus.

Success Metrics

• Optimized processes delivered and adoption rates.
• Business value generated (cost reduction, efficiency improvement).
• Process reliability and performance.
• Stakeholder satisfaction and CoE (Center of Excellence) maturity.