Principal Territory Lead, Joint Replacement, Central Region

Stryker EMEA Supply Chain Services B.V; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading medical technology company in the Riyadh Region is seeking a Principal Territory Lead to drive Joint Replacement activity in Saudi Arabia. The role involves establishing relationships with customers, tracking market trends, and ensuring efficient delivery and installation of products. Applicants should have a Bachelor’s degree and at least 6 years in business, with experience in the Orthopaedic field and knowledge of medical device regulations. This role requires significant travel commitments.

Qualifications

• Experience in the Orthopaedic field required.
• Knowledge of Medical Device environment and regulations essential.
• Experience in Joint Replacement is highly desirable.

Responsibilities

• Establish and maintain relationships with current and potential customers.
• Track trends and report to management.
• Plan and implement customer visits and demos.
• Carry out delivery and installation of materials, providing training.

Skills

Customer relationship management

Forecasting

Problem-solving

Communication

Business acumen

Education

Bachelor’s degree in business, medical or related

Minimum 6 years’ Business experience

Job description

Work Flexibility : Field-based

We are looking for a Principal Territory Lead to drive Joint Replacement activity in KSA.

What you will do :

Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity.

Knows how to identify the rights contacts and initiate connections.

Knows how to build reliable projections / forecast.

Tracking trends, competitors, developments in products and legal regulations in their area of responsibility and reporting to their manager

Proactively offers solutions to his / her customers.

Planning, implementing and reporting customer / partner visits and demos in accordance with the business targets and customer demands

Evaluating the requests for proposals from the customer / partners in their area of responsibility and preparing a complete list of materials according to the customer needs

Is able to translate strategy into an action plan in an autonomous way, and knows his / her daily, weekly and monthly goals. Has a basic understanding of how own area integrateswitinh the sub-function.

Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.

Keeping track of material delivery dates in their area of responsibility and informing customers

Carrying out the delivery and installation of the materials, providing post-sales user training. Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates

Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedbacks in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons

Preparing the Congress / Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition

Communicating the scientific support requests & plans to the marketing department in the regions where they work and supporting the process.

Providing support to logistics team when needed.

Uses data and financial measures to anticipate problems and make appropriate decisions.

Good business skills and may still need a support depending on projects.

Search regular business opportunities across different product lines.

What you need :

Required

Bachelor’s degree in business, medical or related

Minimum 6 years’ Business experience with Diploma in related field. Higher Education preferrable.

Experience in Orthopaedic field

Knowledge of Medical Device environment & Medical Device regulations required.

Preferred

Experience in Joint Replacment is highly desirable.

Travel Percentage :

90%