Principal Territory Lead, Joint Replacement, Central Region

Stryker Group; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading medical device company in Saudi Arabia is seeking a Principal Territory Lead to drive Joint Replacement activities. The ideal candidate will have extensive experience in business, particularly in the Orthopaedic field, complemented by a Bachelor's degree in a relevant discipline. Strong relationship-building and proactive problem-solving skills are essential. This position also involves tracking trends and managing customer interactions effectively, ensuring a robust customer experience.

Qualifications

• Minimum 6 years' Business experience with a Diploma in related field.
• Experience in Orthopaedic field is required.
• Knowledge of Medical Device environment & Medical Device regulations.

Responsibilities

• Establish relationships with customers.
• Track trends and report to management.
• Plan and implement customer visits and demos.

Skills

Relationship building

Proactive problem solving

Trend analysis

Communication

Project management

Education

Bachelor's degree in business, medical or related

Minimum 6 years of Business experience

Higher Education preferred

Job description

Principal Territory Lead

We are looking for a Principal Territory Lead to drive Joint Replacement activity in KSA.

What you will do:

• Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity.
• Knows how to identify the rights contacts and initiate connections.
• Knows how to build reliable projections/forecast.
• Tracking trends, competitors, developments in products and legal regulations in their area of responsibility and reporting to their manager.
• Proactively offers solutions to his/her customers.
• Planning, implementing and reporting customer/partner visits and demos in accordance with the business targets and customer demands.
• Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs.
• Is able to translate strategy into an action plan in an autonomous way, and knows his/her daily, weekly and monthly goals. Has a basic understanding of how own area integrates with the sub-function.
• Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.
• Keeping track of material delivery dates in their area of responsibility and informing customers.
• Carrying out the delivery and installation of the materials, providing post-sales user training. Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates.
• Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedbacks in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons.
• Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition.
• Communicating the scientific support requests & plans to the marketing department in the regions where they work and supporting the process.
• Providing support to logistics team when needed.
• Uses data and financial measures to anticipate problems and make appropriate decisions.
• Good business skills and may still need a support depending on projects.
• Search regularly business opportunities across different product lines.

What you need:

Required

• Bachelor’s degree in business, medical or related.
• Minimum 6 years’ Business experience with Diploma in related field. Higher Education preferrable.
• Experience in Orthopaedic field.
• Knowledge of Medical Device environment & Medical Device regulations required.

Preferred

• Experience in Joint Replacement is highly desirable.