Presales Solutions Consultant

Lucidya; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading AI company in MENA is seeking a Pre-Sales Solutions Consultant to partner with the sales team and drive customer engagements. The role involves leading RFP responses, delivering product demos, and collaborating with cross-functional teams to design customized solutions. Ideal candidates will have at least 2 years of experience in presales or a customer-facing role, a relevant degree, and fluency in Arabic and English. Competitive compensation and growth opportunities are offered.

Benefits

Competitive compensation

Growth opportunities

Impact on customer experience

Qualifications

• Minimum 2 years of experience in presales, customer success, or a customer-facing sales role.
• Fluent in Arabic and English (written and verbal).

Responsibilities

• Lead the preparation of RFP responses and technical proposals for prospects.
• Deliver engaging product demonstrations and presentations to prospective customers.
• Partner with Account Executives to design customized solutions that address client needs.

Skills

Customer engagement

Solution design

Communication skills

Presentation skills

Critical thinking

Problem-solving

Fluent in Arabic

Fluent in English

Education

Bachelor’s degree in Business, Engineering, IT, or related field

Tools

CRM platforms (preferably HubSpot)

Job description

About Lucidya

Lucidya is MENA’s leading AI-powered Customer Experience Management (CXM) suite, enabling brands to truly understand and act on customer insights. Our unified platform covers every stage of the CX journey, from social listening and omnichannel conversations to surveys, CDP, customer engagement, and AI-driven analytics.
About the Role

We are looking for a Pre-Sales Solutions Consultant to partner with our sales team in driving successful customer engagements. As a trusted advisor, you will play a critical role in responding to RFPs, designing tailored solutions, and delivering compelling product demonstrations that showcase Lucidya’s value. This role is central to winning deals, enabling growth, and supporting our mission to help organizations unlock the full potential of their customer data.

What You’ll Do

• Lead the preparation of RFP responses and technical proposals for prospects
• Deliver engaging product demonstrations and presentations to prospective customers.
• Partner with Account Executives to design customized solutions that address client needs.
• Manage daily solution consulting requests through HubSpot CRM, prioritizing based on deadlines and customer value.
• Collaborate cross-functionally with sales, customer success, product, engineering, security, and marketing teams.
• Support sales meetings, workshops, and occasional travel within Saudi Arabia and internationally.

What We’re Looking For

• Minimum 2 years of experience in presales, customer success, or a customer-facing sales role.
• Bachelor’s degree in Business, Engineering, IT, or related field.
• Proficiency with CRM platforms (preferably HubSpot).
• Strong communication, presentation, and solution design skills.
• Ability to read, analyze, and respond to RFPs.
• Critical thinking, problem-solving, and collaboration mindset.
• Fluent in Arabic and English (written and verbal).

Why Join Lucidya?

• Shape the future of customer experience in MENA with an industry-leading platform.
• Join a fast-growing AI company at the forefront of digital transformation.
• Work with a mission-driven, collaborative team obsessed with product excellence.
• Competitive compensation, growth opportunities, and a chance to make a real impact.