Presales Engineer – NMS/ITSM Solutions (MEA Travel)

TechBiz Global GmbH; Al Khobar; On-site; SAR 120,000 - 160,000; Full time

Job summary

A leading technology consulting firm is seeking a Presales Engineer with over 5 years of experience in customer-facing roles. The ideal candidate will specialize in NMS/ITSM solutions and engage closely with customers and internal teams to define requirements, demonstrate solutions, and support the sales cycle. Applicants must possess solid communication skills and relevant certifications like ITIL. The role involves travel across the Middle East and Africa to conduct demos and customer engagements.

Qualifications

• Minimum 5 years of experience in a customer-facing Presales or Solution Engineering role.
• Strong experience working with NMS / ITSM tools.
• Hands-on experience preparing compliance documents for NMS / ITSM / ITAM solutions.

Responsibilities

• Gather, analyze, and document customer requirements.
• Prepare and deliver product presentations and demonstrations.
• Provide daily updates on opportunities and challenges.

Skills

Customer engagement

Requirement analysis

Solution design

Technical knowledge of NMS/ITSM

Communication skills

Education

ITIL certification

Tools

SolarWinds

FreshWorks

ManageEngine

Job description

A leading technology consulting firm is seeking a Presales Engineer with over 5 years of experience in customer-facing roles. The ideal candidate will specialize in NMS/ITSM solutions and engage closely with customers and internal teams to define requirements, demonstrate solutions, and support the sales cycle. Applicants must possess solid communication skills and relevant certifications like ITIL. The role involves travel across the Middle East and Africa to conduct demos and customer engagements.