Pre-Opening Luxury Reservations Specialist

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 112,000 - 169,000; Full time

Job summary

A luxury hospitality brand is seeking a Reservations / Core Agent for their pre-opening team in Saudi Arabia. The role involves managing guest reservations, system setup, and ensuring exceptional service standards. Candidates should have previous experience in luxury hospitality, superb communication skills, and fluency in both English and Arabic. Offers competitive salary, housing, transportation, and opportunities for professional development.

Benefits

30 days of vacation plus public holidays

Complimentary meals

Medical and life insurance

Employee Assistance Program

Qualifications

• Experience in reservations or front office roles in luxury hospitality.
• Fluency in Arabic and English is essential.
• Detail-oriented with the ability to manage multiple tasks.

Responsibilities

• Handle guest reservations and inquiries via various channels.
• Support system setup and maintenance for the reservations platform.
• Act as a brand ambassador and ensure a seamless guest experience.

Skills

Communication

Sales

Customer Service

Attention to Detail

Tools

Opera

CRS

Job description

A luxury hospitality brand is seeking a Reservations / Core Agent for their pre-opening team in Saudi Arabia. The role involves managing guest reservations, system setup, and ensuring exceptional service standards. Candidates should have previous experience in luxury hospitality, superb communication skills, and fluency in both English and Arabic. Offers competitive salary, housing, transportation, and opportunities for professional development.