Policy Validation Executive Support

The Cigna Group; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading health services provider in the Riyadh Region is seeking a candidate to manage client relations, ensure the successful upload of membership information, and prepare daily status reports on policies. This role requires strong communication skills and experience in insurance policy management, with a commitment to delivering quality service. Join us in improving lives through effective policy management and client support.

Qualifications

• Experience in client management and insurance policy handling.
• Ability to prepare daily status reports on policies.
• Strong communication skills for coordinating with clients.

Responsibilities

• Manage client membership list uploads and ensure compliance.
• Handle fallouts and arrange compliance information for uploads.
• Communicate with clients regarding duplicate insurance status.
• Prepare daily status reports for new and renewal policies.

Job description

Working directly with clients(new & retention) on membership list & validating with Yakeen to achieve 100% upload within 48 hours & minimizing fallout below 1% (excluding duplicate insurance) after client confirmation.

Fallouts

Working directly with clients to manage fallouts & arrange compliance information for successful CHI upload.

Duplicate Insurance

Communicate with clients on the status of duplicate insurance & implement client decision with upload to CHI within 15 days.

Support to policy validation

Arranging required compliance documents & information to confirm policy validation.

Global care

Implementation of policy / member upload on global care system.

Misc.

Any related tasks on membership / policy assigned by Manager.

Report

Prepare daily status report on new / renewal policies & fallouts.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.