PLC Service Engineer - Great Opportunity for Saudi Nationals

Siemens; Al Khobar; Hybrid; SAR 150,000 - 200,000; Full time

Job summary

A leading technology company is seeking a PLC Service Engineer in Al Khobar, Saudi Arabia. The role involves providing advanced technical support for Siemens Automation systems, collaborating with teams to resolve customer issues, and ensuring top-tier customer satisfaction. Ideal candidates will have a degree in engineering and 2–5 years of relevant experience. Enjoy a diverse culture and opportunities for professional growth.

Benefits

2-3 days of mobile working

Diverse and inclusive culture

Learning and development opportunities

Qualifications

• Minimum 2–5 years of hands-on experience in Siemens Automation systems.
• Profound technical knowledge in configuration, troubleshooting, and optimization of Siemens systems.
• Ability to work independently under pressure and meet deadlines.

Responsibilities

• Provide technical support to customers and resolve complex issues.
• Collaborate with service operations team to meet service requests and SLAs.
• Document service activities and prepare reports for management.

Skills

Technical expertise in Siemens Automation systems

Problem-solving skills

Strong communication skills

Organizational skills

Analytical skills

Education

Bachelor's degree in relevant engineering field

Job description

PLC Service Engineer - Saudi Arabia/Al-Khobar

Siemens Digital Industries is a leading innovator in automation and digitalization. We’re looking for people who are always searching for creative ways to grow and learn, want to make a real impact now and in the future, and can help us transform the everyday by finding solutions and making the world a more inquisitive place for tomorrow.

Responsibilities

• Technical Expertise: Understand Siemens Automation systems, including configuration, troubleshooting, and optimization; provide advanced technical support to customers.
• Industry‑Specific Knowledge: Leverage experience in water, oil, gas, and petrochemical industries to understand unique challenges and requirements; provide tailored solutions.
• Customer Service Excellence: Ensure highest level of customer satisfaction by addressing complex issues, optimizing systems, and exceeding expectations.
• Service Operations Support: Collaborate with the service operations team to address service requests, incidents, and escalations and meet SLAs.
• Problem Resolution: Independently resolve intricate customer issues and provide guidance to less experienced engineers.
• Documentation and Reporting: Maintain detailed records of service activities, including configurations, installations, and resolutions; prepare technical reports for management and customers.
• Training and Development: Assist in training and mentoring less experienced engineers; stay current with Siemens products, attend relevant training, and keep up‑to‑date with industry advancements.
• Collaboration: Work closely with customers and cross‑functional teams to identify opportunities for system improvements and performance optimization.
• Safety: Promote a safety‑first culture and ensure all safety protocols are followed in the context of service activities.

Qualifications

• Bachelor's degree in a relevant engineering field (e.g., electrical, automation, control system or related discipline).
• Minimum 2–5 years of hands‑on experience in Siemens Automation systems.
• Profound technical knowledge of Siemens Automation systems (configuration, troubleshooting, optimization).
• Strong problem‑solving and communication skills.
• Ability to work independently and under pressure, meeting deadlines and exceeding customer expectations.
• Strong organizational and analytical skills.
• Commitment to safety and quality standards.

Benefits

• 2 to 3 days of mobile working per week as a global standard.
• Diverse and inclusive culture.
• Environment where everyone can bring their whole self and feel a sense of belonging.
• Foundation to develop personally and professionally.
• Extraordinary variety of learning & development opportunities.

We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We encourage applications from a diverse talent pool and are happy to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual setting, adding to our ability to offer more flexibility in how you handle your time.

Please note: Only complete applications can be considered in the selection process.