People and Culture Manager

Accor; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality company is seeking a People & Culture Manager in Saudi Arabia. This role involves leading HR functions like recruitment, onboarding, and compliance with labor regulations, ensuring alignment with Vision 2030. Candidates should have over 7 years of HR leadership experience in hospitality and a strong understanding of Saudization. English fluency is required, with Arabic preferred. The position offers a competitive salary and benefits including performance bonuses and learning opportunities.

Benefits

Competitive salary package

Performance-based bonuses

Learning and development opportunities

Local and global accommodation benefits

Personalized reward programs

Qualifications

• 7+ years in hospitality HR leadership, preferably with pre-opening experience.
• Strong understanding of Saudi labor law, Saudization, and Vision 2030 alignment.
• Fluent in English; Arabic proficiency preferred.

Responsibilities

• Lead recruitment for all departments, ensuring brand alignment.
• Design and implement training programs focused on emotional intelligence.
• Develop and execute Saudization strategy across all departments.
• Monitor engagement metrics and implement feedback-driven improvements.

Skills

Emotional intelligence

Operational clarity

Service rituals

Brand storytelling

Talent mentoring

Education

Degree in Human Resources, Business Administration, or related field

Job description

Company Description

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco‑tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach‑side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass‑produces sameness.

Job Description

The People & Culture Manager is the custodian of the Mantis Al Baha team experience, responsible for building a culture rooted in emotional intelligence, operational clarity, and brand storytelling. This role leads all HR functions including recruitment, onboarding, training, performance management, and people and culture strategy. It ensures that every team member is empowered to deliver immersive, guest‑centric service aligned with Mantis values and Vision 2030.

Talent Acquisition & Onboarding

• Lead recruitment for all departments, ensuring brand alignment and compliance with Accor standards
• Manage onboarding processes, orientation programs, and pre‑opening readiness
• Collaborate with department heads to define role profiles and succession plans

Training & Development

• Design and implement training programs focused on emotional intelligence, service rituals, and brand storytelling
• Coordinate Accor Academy modules and local development initiatives
• Track training completion, impact, and promotion readiness

Saudization & Localization

• Develop and execute Saudization strategy across all departments
• Mentor Saudi talent and build structured career pathways
• Ensure compliance with national labor regulations and Vision 2030 goals

Employee Engagement & Culture

• Foster a culture of collaboration, recognition, and continuous improvement
• Lead team‑building initiatives, wellness programs, and internal communications
• Monitor engagement metrics and implement feedback‑driven improvements

Performance Management

• Oversee appraisal cycles, goal setting, and performance reviews
• Support department heads in coaching, documentation, and disciplinary procedures
• Maintain transparent reporting and compliance with Accor HR protocols

Compliance & HR Operations

• Ensure full compliance with Saudi labor law, insurance, and payroll regulations
• Maintain HRIS accuracy and reporting integrity
• Liaise with Accor regional HR teams and external authorities as needed

Qualifications

• Degree in Human Resources, Business Administration, or related field
• Minimum 7 years in hospitality HR leadership, preferably with pre‑opening experience
• Strong understanding of Saudi labor law, Saudization, and Vision 2030 alignment
• Proven success in training, recruitment, and culture‑building initiatives
• Fluent in English; Arabic proficiency preferred

Benefits

In recognition of your hard work and dedication, we offer:

• Lucrative Rewards: Your efforts won’t go unnoticed – anticipate a competitive salary package with generous performance‑based bonuses and incentives.
• Personal Growth: Unlock your full potential and pursue your personal goals through continuous learning and development opportunities.
• Industry Perks: Enjoy local and global benefits on accommodation, dining, and lifestyle services.
• Learning Opportunities: Access Accor’s extensive learning and development platform, offering thousands of courses to expand your knowledge and skills.
• Recognition and Rewards: Personalized reward programs, bonuses, and incentives in addition to a competitive base salary.