Payments Platform Client Success Manager

VISA; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global leader in payments is seeking a Client Success Manager to provide high-quality support to key clients. The role entails managing technical communications, resolving issues, and ensuring clients receive comprehensive product support. Ideal candidates are experienced in payments processing, have strong project management skills, and are fluent in Arabic. This hybrid role offers flexibility in office attendance, determined by management.

Qualifications

• 3-5 years of payments experience required.
• Strong written and verbal communication skills.
• Experience in working with cross-functional teams.

Responsibilities

• Provide high-quality technical, service and project support.
• Manage technical communications with clients’ teams.
• Proactively resolve business and technical problems.

Skills

Payments processing knowledge

Leadership skills

Technical Acumen

Communication skills

Problem-solving capabilities

E-commerce experience

Project management

Education

University degree or equivalent experience

Job description

A global leader in payments is seeking a Client Success Manager to provide high-quality support to key clients. The role entails managing technical communications, resolving issues, and ensuring clients receive comprehensive product support. Ideal candidates are experienced in payments processing, have strong project management skills, and are fluent in Arabic. This hybrid role offers flexibility in office attendance, determined by management.