Patient Services & Scheduling Coordinator

Medi Clinic; Duba; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading healthcare provider seeks a dedicated Patient Administrator in Duba, Saudi Arabia. In this role, you will improve patient care quality by managing appointment scheduling, medical insurance, and billing processes. Applicants need a minimum of Grade 12 education and 2-3 years of customer service experience, preferably in healthcare. Join us to grow your career within a supportive environment.

Qualifications

• 2-3 years of experience in a customer service role, preferably in healthcare.
• Experience in a contact centre or healthcare environment desired.

Responsibilities

• Manage patient appointment scheduling and registration processes.
• Manage the medical insurance process and related tasks.
• Handle billing and cash up processes.
• Meet customer service expectations by improving quality of patient service.

Skills

Computer literacy and proficiency in MS Office applications

CRM software applications

Hospital information systems

Knowledge of medical insurance terminologies and processes

Medical terminology and procedures

Numerical literacy

Patient scheduling and registration processes

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree in medical science or finance/accounting

Job description

A leading healthcare provider seeks a dedicated Patient Administrator in Duba, Saudi Arabia. In this role, you will improve patient care quality by managing appointment scheduling, medical insurance, and billing processes. Applicants need a minimum of Grade 12 education and 2-3 years of customer service experience, preferably in healthcare. Join us to grow your career within a supportive environment.