Partnership Manager - MENA & India

Insider; Saudi Arabia; On-site; SAR 299,000 - 450,000; Full time

Job summary

A leading MarTech company in Saudi Arabia seeks a Partnership Director responsible for managing channel partner relationships and driving business growth in the MENA region. The ideal candidate has over 5 years of experience in partner sales and business development, preferably in a SaaS environment. They will work cross-functionally with marketing, sales, and customer success teams. The position offers an inclusive environment with opportunities for personal development and networking.

Benefits

International, diverse environment

Opportunities for training

Shareowner System

Qualifications

• 5+ years of experience in partner sales and business development.
• Leadership experience working for a SaaS company.
• Ability to understand complex issues.

Responsibilities

• Drive growth through managing relationships with channel partners.
• Collaborate with sales and marketing to execute GTM strategies.
• Build a Solution Partner ecosystem aligned with target accounts.

Skills

Business acumen

Analytical skills

Project management

Solution Selling

Content creation

Education

BS/BA degree

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino’s, and the list goes on.

Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100Projects, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting‑edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

The Partnership Director will drive Insider’s growth through supporting formation and management of mutually beneficial commercial relationships with Insider’s Channel Partners (both Solution Partners and Technology Partners) in the MENA region including Middle East, Africa & India.

You will work cross‑functionally across marketing, sales, onboarding and customer success teams, to help in the execution of go‑to‑market (GTM) partnership strategies and programs to drive selection, onboarding and enablement, and driving business through and with channel partners (System Integrators, Digital Agencies, Full Service Consultancies & Managed Service Providers) in your region. You will also drive GTM activities with our high priority Technology Partners (ISVs - Independent Software Vendors) in the region. This role requires a thorough understanding of Insider’s product capabilities, sales processes and partner ecosystem to ensure our GTM engine is primed and enabled to collaborate with strategic partners and drive mutual growth.

Responsibilities are categorized into three broad categories. Selection, Onboarding and Transacting with the Solution Partners in addition to planning & execution of GTM activities with Technology Partners.

The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals.

Day in and day out a Partnership Manager in Insider

• Build a Solution Partner ecosystem (System Integrators, Digital Agencies, Full Service Consultancies, Managed Service Providers and Independent Software Vendors) aligned with your region’s ideal customer profile and target accounts
• Develop commercial relationships with your Partners in the region
• Collaborate with the Partners to build joint value proposition for each partner
• Ensure Insider sales & customer success teams in the region is enabled on the partner’s offering and the joint value proposition
• Collaborate with the partner to ensure partner’s sales & customer success teams develop a deep understanding of Insider offering and the joint value proposition
• Develop and manage business plans to drive business through and with your partners
• Collaborate with regional sales team members to support new acquisitions and expansion deals with the help of partners in the region
• Generate leads & manage your pipeline generated through and with your partners
• Collaborate with internal teams to grow Channels for Insider: Sales, Marketing, Onboarding & Customer Success teams.
• Leverage your partners to continually enhance Insider’s brand recognition
• Collaborate with regional field marketing team to engage your partners in driving co‑marketing activities both at Insider organized events and Insider sponsored trade shows
• Work with Insider global offices to continually improve their partnership practice, grow their portfolio of partners, create go‑to‑market plans, drive expansion opportunities, and manage and grow the partnership.

We want you to join us while we are taking a step into the future if you

• BS/BA degree required
• 5+ years of experience in partner sales and business development. Previous leadership experience working for a SaaS company and managing relationships with digital agencies, consultancies, system integrators and independent software vendors
• High-level of business acumen
• High analytical skills and ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision‑making and action.
• Deep understanding of Solution Selling and the value brought in by the Partners to help Insider’s business growth
• Output oriented with very strong ability to personally create high quality, customer‑facing content including presentations and datasheets
• Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines
• Demonstrated success managing executive relationships with partners (System Integrators, Digital Agencies, Full Service Consultancies, Managed Service Providers and Independent Software Vendors)
• Ability to set clear targets with the partners and develop plans and objectives to achieve those targets
• Demonstrated ability to work cross‑functionally with both large and smaller channel partners
• Experience with B2B SaaS (Software as a Service) business model. Experience in marketing technology space preferred but not required

While we are conquering the world, we are offering you

• a chance to work in an international, diverse, and inclusive environment,
• a chance to be part of an industry that’s shaping the future of customer experiences; Don't believe us? Just ask Google.
• access and opportunity to gain a limitless network all over the globe,
• a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
• access to many hard and soft skills pieces of training to help you improve and challenge yourself,
• access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge,
• space to share your skills and even deliver pieces of training and workshops if you wish. Sharing is caring!
• the infamous team activities that are bursting with fun!
• no Dress Code!

We provide equal opportunity in a zero‑discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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