Order Manager - Siemens Energy, GIS Factory, Dammam KSA

Siemens Energy; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading energy technology company is seeking an Order Manager in Dammam, Saudi Arabia. This role involves managing the entire order process, ensuring timely fulfillment, and collaborating with clients. The ideal candidate holds a Bachelor’s degree in Business Administration or Supply Chain Management, with proven experience in order management and strong communication skills. Benefits include a competitive salary and opportunities for innovative projects.

Benefits

Competitive Salary Package

Targeted Bonus

Opportunities on innovative projects

Qualifications

• Bachelor's degree in a relevant field is required.
• Proven experience in order management or customer service roles.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Manage quoting, processing, and fulfillment of orders.
• Ensure timely release of orders adhering to standards.
• Collaborate with clients on order entry and payment processes.

Skills

Organizational skills

Customer satisfaction commitment

Communication skills

Multitasking

Education

Bachelor’s degree in Business Administration or Supply Chain Management

Tools

Order management software

Microsoft Office Suite

Job description

A Snapshot of Your Day

As an Order Manager at Siemens Energy, you will play a vital role in ensuring seamless order management services for our clients, making this position ideal for detail-oriented professionals who thrive in fast-paced environments. You will engage in meaningful projects that enhance customer satisfaction through efficient order processing, fulfillment, and issue resolution. By collaborating with cross-functional teams, you will contribute to Siemens Energy’s mission of delivering exceptional service while fostering a culture of teamwork, accountability, and continuous improvement.

How You’ll Make an Impact

• Provide comprehensive order management services, including quoting, processing, and fulfillment.
• Ensure timely release of orders while adhering to established standards and policies.
• Monitor and resolve order issues and processing errors to maintain customer satisfaction.
• Collaborate with clients to support order entry, dispatch, and payment processes.
• Prepare and maintain accurate documentation related to order management activities.
• Work closely with internal teams to streamline processes and improve service delivery.

What You Bring

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven experience in order management or customer service roles.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in order management software and Microsoft Office Suite.
• Commitment to customer satisfaction and continuous process improvement.

About the Team

Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Competitive Salary Package
• Targeted Bonus
• Opportunities to work on a variety of innovative projects