Order Management Specialist

مجموعة العزل الخليجية; Dammam; On-site; SAR 80,000 - 120,000; Full time

Job summary

A Gulf isolation group is seeking an Order Management Specialist based in Dammam, Saudi Arabia. The role involves processing customer orders, collaborating with sales and finance teams, and ensuring timely fulfillment. Ideal candidates will possess a Bachelor's degree in Finance or Business Administration and have 3-5 years of relevant experience. Strong English communication skills are essential. Join us to contribute to our efficient order management process.

Qualifications

• 3-5 years of experience in Order Management.
• Strong ability to collaborate effectively with various stakeholders.

Responsibilities

• Handle the entry and processing of customer orders in the system.
• Collaborate with Sales, Finance, and Production teams for order fulfillment.
• Serve as primary contact for customers regarding order status and issue resolution.
• Monitor inventory levels to ensure product availability.
• Maintain accurate records of orders for audit and reporting.

Skills

Excellent communication skills

Interpersonal skills

Fluency in English

Education

Bachelor's degree in Finance, Business Administration or related field

Job description

Job title: Order Management Specialist

Location: Dammam, Saudi Arabia

Responsibilities

• Handle the entry and processing of customer orders in the system, ensuring all information is complete, correct, and aligned with company policies.
• Collaborate with Sales, Finance, and Production teams to ensure timely and efficient order fulfillment.
• Serve as the primary point of contact for customers regarding order status, delivery timelines, and issue resolution.
• Monitor inventory levels to ensure product availability and coordinate replenishment as needed.
• Maintain accurate records of orders, invoices, and delivery confirmations for audit and reporting purposes.

Qualifications and Experience

• Bachelor's degree in Finance, Business Administration or related field.
• Minimum of 3-5 years of experience in Order Management.
• Excellent communication and interpersonal skills to collaborate effectively with various stakeholders.
• Fluency in English.