Order Care Lead: Streamline Fulfillment & Support

Ninja; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading logistics company in Al-Qassim Province is looking for an experienced Order Care Manager to oversee order processing and customer support. In this role, you will manage a team to ensure efficient order fulfillment and exceptional customer experiences. The ideal candidate will have over 4 years of relevant experience and a bachelor's degree in a business-related field. The position requires strong analytical and communication skills.

Qualifications

• 4+ years of experience in order management or related field.
• 2+ years of experience in a supervisory or management role.
• Proficient in interpreting data for decision making.

Responsibilities

• Manage and supervise the order care team for smooth operations.
• Develop and implement order management procedures.
• Monitor order metrics and generate reports for performance assessment.

Skills

Analytic skills

Communication skills

Problem-solving capabilities

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Tools

Order management systems

CRM software

Job description

A leading logistics company in Al-Qassim Province is looking for an experienced Order Care Manager to oversee order processing and customer support. In this role, you will manage a team to ensure efficient order fulfillment and exceptional customer experiences. The ideal candidate will have over 4 years of relevant experience and a bachelor's degree in a business-related field. The position requires strong analytical and communication skills.