Oracle Program Manager

Brainlake Advertising LLC; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading consulting firm is seeking an experienced Oracle CRM Program Manager to lead a large-scale CRM transformation for a major government entity in Saudi Arabia's energy sector. The role involves managing complex delivery across multiple workstreams and stakeholders, ensuring alignment with business objectives. Candidates should have 6–12 years of experience in program management, strong Oracle CRM delivery skills, and excellent communication abilities. Arabic speaking is preferred. This is an on-site role starting February 1st for 6–18 months.

Qualifications

• 6–12 years of Program or Project Management experience.
• Strong experience delivering Oracle CRM initiatives.
• Experience in the energy and utilities sector.

Responsibilities

• Lead the end-to-end delivery of the Oracle CRM program.
• Coordinate across multiple workstreams.
• Own program governance: planning, scheduling, and risk management.
• Facilitate workshops and program reviews.
• Support change management and training.

Skills

Program Management

Stakeholder Management

Oracle CRM Initiatives

Communication

Change Management

Education

PMP, PRINCE2, Agile, or Oracle certifications

Job description

Overview

About The Job Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation.

As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi-workstream delivery across business and technology teams.

This role requires a leader who can bring structure, momentum, and clarity to an enterprise-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners.

This is an on-site role in Riyadh, starting February 1st and expected to run 6–18 months.

Responsibilities

• Lead the end-to-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives.
• Ensure adherence to Oracle-recommended program management and deployment methodologies.
• Coordinate across multiple workstreams, including business teams, Oracle SI partners, and other third‑party partners involved.
• Own program governance: planning, scheduling, risk management, RAID tracking, and steering committee preparation.
• Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards.
• Drive issue resolution, escalation management, and stakeholder alignment.
• Facilitate workshops, program reviews, and design validation sessions.
• Track performance against timelines and budgets; prepare exec‑level reporting.
• Support change management, training, and adoption planning.

Qualifications

• 6–12 years of Program or Project Management experience.
• Strong experience delivering Oracle CRM initiatives.
• Solid understanding of Oracle program methodologies and CRM deployment approaches.
• Comfortable working with multi‑vendor and government stakeholder teams.
• Excellent communication and stakeholder management capabilities.
• Experience in the energy and utilities sector.
• PMP, PRINCE2, Agile, or Oracle certifications.
• Arabic speaking is preferred.