Ops Tech SME: Quick Commerce Launch Specialist

Afaq - Warehouse Branch - J02 (Amazon); Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading logistics company in Riyadh is seeking an Operations Tech SME to facilitate smooth technology-enabled operations. The role focuses on troubleshooting system issues and ensuring operational accuracy for successful launches. Ideal candidates will have a Bachelor's degree in a relevant field, 1-5 years of experience in operations or tech coordination, and strong problem-solving skills. This position emphasizes cross-functional collaboration and requires excellent communication skills.

Qualifications

• 1-5 years of experience in operations, technical support, or product/tech coordination roles.
• Experience troubleshooting system or process issues and driving them to resolution.
• Ability to manage multiple priorities in fast-paced and ambiguous environments.

Responsibilities

• Lead operational readiness and support launch activities.
• Diagnose and troubleshoot system issues.
• Monitor performance post-launch and drive timely root-cause resolution.

Skills

Troubleshooting

Data analysis

Communication

Problem-solving

Education

Bachelor’s degree in Engineering, Computer Science, or Operations

Tools

Excel

Job description

A leading logistics company in Riyadh is seeking an Operations Tech SME to facilitate smooth technology-enabled operations. The role focuses on troubleshooting system issues and ensuring operational accuracy for successful launches. Ideal candidates will have a Bachelor's degree in a relevant field, 1-5 years of experience in operations or tech coordination, and strong problem-solving skills. This position emphasizes cross-functional collaboration and requires excellent communication skills.