Operations Support Coordinator

Fina; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A dynamic operations company in Riyadh is seeking an Operations Support Coordinator to assist in delivering efficient operations. Responsibilities include client onboarding and supporting operational metrics maintenance. The ideal candidate holds a relevant bachelor's degree and has some experience in operations or administration, with a strong command of English and intermediate Excel skills.

Qualifications

• 0-1 years of experience in operations, administration, or process-support role preferred.
• Comfortable learning new systems and understanding operational workflows.
• Capable of managing multiple tasks.

Responsibilities

• Prepare and maintain operational process documentation.
• Assist with onboarding new clients.
• Support the operations team with tasks such as data entry and reporting.

Skills

Fluent in English

Detail-oriented

Intermediate Excel skills

Education

Bachelor’s degree in Business, Operations Management, Finance or related field

Tools

TMS

CRM

ERP

Job description

Operations Support Coordinator

Location: Riyadh, Saudi Arabia

The Mission:

As an Operations Support Coordinator at Fina, you will enable our operations teams to deliver efficiently, supporting processes across onboarding, operations, finance and client servicing to ensure smooth internal workflows.

What You Will Do:

• Aid in the preparation and maintenance of operational process documentation and monitoring key operational metrics.
• Assist with onboarding new clients: coordinating required documentation, system setup, cross-team hand-offs and follow-up.
• Support the operations team with tasks such as data entry, transactional processing, system updates, and internal reporting.
• Liaise with finance, compliance, and product teams to ensure all operations tasks are aligned and escalations handled promptly.
• Manage the operations help-desk or ticketing system (first response, triage, routing) and ensure SLAs are tracked and met.
• Identify opportunities for process improvement (e.g., automation, reducing manual effort) and support small projects.
• Contribute to peak-cycle preparation (e.g., month end, quarter end) and coordination of periodic audits or internal reviews.

Who You Are:

• Bachelor’s degree in Business, Operations Management, Finance or related field.
• 0-1 years of experience in operations, administration, or process-support role ( internships or part-time preferred).
• Fluent in English; Arabic skills preferred.
• Able to work with Excel (intermediate level), comfortable learning new systems (TMS/CRM/ERP) and understanding operational workflows.
• Detail-oriented, capable of managing multiple tasks, and eager to grow into more advanced operations roles.
• Based in or willing to relocate to Riyadh.