Operations Supervisor, Makkah, DMK2

Afaq - Warehouse Branch; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A local warehouse company in Makkah Region is seeking a motivated individual to lead a team, ensure safety protocols, and manage workflows. Responsibilities include training associates, optimizing logistics, and ensuring customer order fulfillment. Ideal candidates should have strong English skills, Microsoft Office experience, and the ability to work flexible schedules. This role offers opportunities for personal development and teamwork in a dynamic environment.

Qualifications

• 1+ years of experience with Microsoft Office.
• Flexibility to work nights, weekends, and holidays as needed.
• Ability to lift 49 pounds and stand for shifts of up to 9 hours.

Responsibilities

• Create a safe working environment by identifying safety opportunities.
• Manage and train Associates for optimal customer service.
• Ensure customer orders meet quality and safety guidelines.
• Provide shift-related information to management.
• Adjust labor allocation to meet forecasts.
• Collaborate with departments to solve logistics issues.

Skills

Fluent in English

Microsoft Office Experience

Team Motivation

Data Analysis

Education

High school or equivalent

Bachelor degree in Engineering related fields

Job description

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

Create and cultivate a safe working environment by identifying safety opportunities across your work area

Manage and train our Associates to help deliver the best service for our customers

Ensure that customer orders are fulfilled in line with quality and safety guidelines

Continuously provide critical shift related information to frontline management and operators

Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts

Engage with support functions and / or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training

Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

A day in the life

Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.

Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.

Willing and able to work weekends and provide overtime support as needed (AM & PM).

Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!

BASIC QUALIFICATIONS

• Fluent in English language (Spoken / Written)
• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
• Can lift up to 49 pounds, stand / walk during shifts lasting up to 9 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours / week, and overtime as required

PREFERRED QUALIFICATIONS

• Bachelor degree in Engineering related fields

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