Operations Supervisor, Makkah, DMK2

Afaq - Warehouse Branch; Eastern Province; On-site; SAR 150,000 - 200,000; Full time

Job summary

A logistics company in Saudi Arabia is seeking a team leader to ensure operational excellence in a dynamic warehouse environment. The ideal candidate will manage a team to meet productivity goals while maintaining safety standards. Responsibilities include training staff, fulfilling customer orders, and optimizing work shifts. A background in engineering is preferred, along with strong communication skills and proficiency in Microsoft Office.

Qualifications

• 1+ years of experience with Microsoft Office products and applications.
• Ability to lift up to 49 pounds and stand/walk for shifts lasting up to 9 hours.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Create and cultivate a safe working environment.
• Manage and train Associates to deliver the best service.
• Ensure customer orders are fulfilled according to guidelines.
• Provide critical shift related information to management.
• Adjust labor allocation throughout shifts as needed.
• Address common performance issues with support functions.

Skills

Fluent in English

Microsoft Office proficiency

Strong communication skills

Education

High school diploma or equivalent

Bachelor's degree in Engineering

Job description

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key Job Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

A day in the life

• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.
• Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.
• Willing and able to work weekends and provide overtime support as needed (AM & PM).
• Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!

Qualifications

• Fluent in English language (Spoken/Written)
• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 9 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Bachelor degree in Engineering related fields

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