Operations Supervisor, AMZL Logistics - DS Variable

Afaq - Warehouse Branch - J02; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading logistics company in Riyadh is seeking an Operations Supervisor to oversee shift management in fulfillment centers. The ideal candidate will have strong communication skills, a commitment to customer service, and experience with Microsoft Office. Responsibilities include training staff, ensuring order fulfillment, and solving supply chain challenges. This role requires flexibility in scheduling and physical capability to handle workload.

Qualifications

• 1+ years of experience with Microsoft Office products and applications.
• Ability to lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours.
• Willing to work flexible schedules including weekends and night shifts.

Responsibilities

• Oversee shift management in fulfillment centers.
• Ensure customer orders are fulfilled in line with quality and safety guidelines.
• Manage and train Associates to enhance service delivery.

Skills

Strong communication skills

Data analysis

Team motivation

Problem solving

Tools

Microsoft Office

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

As an Operations Supervisor you will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and / or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

The Ideal Candidate

• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.
• Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.
• Willing and able to work weekends and provide overtime support as needed (AM & PM).
• Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!

BASIC QUALIFICATIONS

• 1+ years of Microsoft Office products and applications experience
• Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
• Can lift up to 49 pounds, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours / week, and overtime as required

PREFERRED QUALIFICATIONS

• 1+ years of Amazon Amnesty Floor Monitoring experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers.