Operations Supervisor, AMZL Logistics

Afaq - Warehouse Branch (Amazon); Al-Hofuf; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global e-commerce leader in Saudi Arabia is seeking an Operations Supervisor. You will manage shift operations in fulfilment centers, ensuring safety and quality. Ideal candidates will possess excellent communication skills, ability to motivate teams, and a flexible work schedule including nights and weekends. Responsibilities also include managing labor allocation and training associates. Join a culture that values innovation and teamwork to deliver exceptional service to customers.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Must work flexible schedule including weekends and nights.
• Physical capability to lift up to 49 pounds and stand for long shifts.

Responsibilities

• Oversee shift management in fulfilment centers.
• Create a safe working environment by identifying safety opportunities.
• Train Associates for excellent customer service.
• Manage labor allocation during shifts.

Skills

Strong communication skills

Data analysis

Team motivation

Problem-solving

Education

High school or equivalent

Tools

Microsoft Office products

Job description

Description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. As an Operations Supervisor you will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

The Ideal Candidate

• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.
• Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.
• Willing and able to work weekends and provide overtime support as needed (AM & PM).
• Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver we want to hear from you

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• 1+ years of Amazon Amnesty Floor Monitoring experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.