Operations Supervisor, AMET Operations

Amazon; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading global logistics company based in Riyadh is seeking a manager to lead a team in achieving productivity targets. Responsibilities include daily management, team support, training new associates, and tracking performance metrics. Ideal candidates should have experience in managing teams and improving processes in a fast-paced environment. Flexibility in schedules is required, including night shifts.

Qualifications

• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.

Responsibilities

• Help support daily management of department duties.
• Assign work to associates as required to support workflow.
• Conduct standup briefs and deliver associate feedback.
• Support in training and up-skilling new associates.
• Support with tracking departmental metrics.

Skills

Team management

Performance metrics

Process improvement

Communication skills

Problem-solving skills

Analytical skills

Job description

Description You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

• Help support daily management of department duties.
• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.
• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.
• Support in training and up-skilling new associates.
• Support with tracking, trending and reporting of departmental metrics by associates.
• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals.
• Tracking, reporting, maintenance of hours and schedules.
• Review and update Standard Operating Procedure (SOP) documents as required.
• Improve flow of product through the station.
• Identify and address safety hazards within and participate in safety initiatives.
• Fully understand workflow, daily production goals, and number of Associates present each day.

A day in the life

• Lead by example.
• Role model for safe work behaviour's
• Excellent communication skills (written & verbal).
• Meets or exceeds departmental production KPIs/goals.
• Demonstrated problem solving & analytical skills.
• Willingness to train and learn new skills.
• Coach and mentor others to succeed.
• Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment.
• Able to work weekends and provide overtime support (AM & PM).
• Must be willing to work flexible schedules / shift including night shift.

Basic Qualifications

• Experience managing teams
• Experience with planning, performance metrics, and process improvement

Preferred Qualifications

• Experience in logistics
• Experience with data analysis

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