As the Operations Manager, you will be responsible for establishing and overseeing the operations of a central kitchen in Dammam for a food tech company. In this role, you'll be involved in recruiting and managing a local team, ensuring smooth operational processes, and maintaining the high standards of quality the client is known for.
Main Responsibilities
Pre-opening activities
- Recruit, hire, and train local kitchen staff, including pastry chefs, packing team, and drivers
- Create a positive and efficient work environment, fostering team collaboration and high performance
- Ensure all legal and regulatory requirements are met
- Work with local authorities to secure the necessary certifications for operations
Operational Efficiency
- Develop and implement operational processes to ensure consistency
- Monitor food safety standards, inventory, and waste management practices
- Oversee the production schedule, ensuring timely preparation and delivery of cakes
Quality Control
- Maintain the quality standards set by the company in terms of quality, presentation, and customer service
- Regularly review and optimise processes for efficiency and cost-effectiveness
Budgeting & Cost Management
- Assist in developing the pre-opening budget, monitoring costs, and ensuring that expenditures remain within the allocated budget
- Ensure the efficient allocation of resources, and identify areas where cost savings can be made without compromising quality
Reporting & Analytics
- Track key performance metrics and report on operational performance
- Work closely with the management team to identify opportunities for improvement and expansion
Requirements
- Proven experience in food operations, restaurant management, or similar industries
- Strong understanding of food safety regulations and health standards in KSA.
- Excellent leadership, team-building, and communication skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Experience in cost management, budgeting, and operational planning
- Proficiency in MS Office or equivalent tools for reporting and analytics