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A leading educational institution in Saudi Arabia is seeking an Operations and Community Manager to ensure exceptional client satisfaction through top-tier influencer marketing services. The ideal candidate will oversee operations and community teams, manage client expectations, and develop strategies to exceed targets. This role requires strong communication skills and a proven track record in influencer marketing or community management, supporting a 24/7 operation to close deals and secure upsells.
Summary: An Operations and Community Manager ensures exceptional client satisfaction through top-tier influencer marketing services and coordinated delivery across multiple teams, shifts, and client programs. The role oversees operations and community teams, manages client expectations, and develops strategies to exceed targets. It also strengthens relationships with clients and influencers while coordinating cross‑functional efforts and supporting 24/7 operations to close deals and secure upsells.