Operations Executive

Hire Heights; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading talent management firm is seeking an Operations Supervisor in Riyadh to oversee operations and drive performance improvement across branches. Ideal candidates will have 3–5 years of experience in dynamic environments, particularly in retail or entertainment. This role offers excellent career development opportunities and a leadership position within an established company.

Benefits

Excellent career development opportunities

Leadership Role

Qualifications

• 3–5 years in operations management within retail, hospitality, entertainment, or start-up environments.
• Proven ability to design and implement operational workflows.
• Skilled in tracking performance metrics and translating data into actionable insights.

Responsibilities

• Oversee daily operations across retail or entertainment branches.
• Monitor key performance indicators (KPIs) to assess operational health.
• Lead full-cycle process improvement initiatives.

Skills

Operations Management

Process Improvement

KPI Monitoring

Cost Optimization

Agile Methodologies

Auditing & Reporting

Start-Up Scalability

Strategic Thinking

Cross-Functional Collaboration

Adaptability

Team Leadership

Problem Solving

Communication

Job description

Overview

Hire Heights bridging top talents to trusted opportunities.

The Role

FoodandBeverages,EntertainmentOperationsSupervisor.

Location : Riyadh, Saudi Arabia. (Must be currently located in Riyadh, with a transferable Iqama).

Job Type : Full-Time | On-Site.

Salary : Full Total Package of 9,000 SAR / Month.

About the Role :

Important Eligibility Note

Please Read Before Applying: This position is NOT suitable for professionals specializing in supply chain, logistics, warehouse management, procurement, or any other similar fields.

We are specifically seeking a mid-level Operations Supervisor with a proven track record—or active participation—in business growth and operational process improvement, ideally within start-up or fast-paced environments.

If your expertise aligns with strategic operations and scaling business performance, we welcome your application.

We welcome a candidate who thrives in fast-paced, multi-location environments. If you're passionate about operational excellence and ready to drive performance improvement across branches, this is your chance to make a lasting impact with a fair and great opportunity for professional career growth.

Key Responsibilities :

• Oversee daily operations across retail or entertainment branches, driving higher service quality and branch efficiency.
• Verify SOP checklists, review quality reports, and resolve operational anomalies to ensure process reliability and reduce weak links.
• Monitor and analyze key performance indicators (KPIs) to assess operational health and improve effectiveness.
• Lead full-cycle process improvement initiatives: Design→Deploy→Measure→Refine.
• Identify and eliminate unnecessary OPEX costs, boosting overall performance.
• Foster team synergy, enhance individual and collective performance, and cultivate cultural alignment across branches.
• Collaborate closely with branch managers, visual merchandising teams, and quality assurance departments to maintain operational excellence.
• Conduct staff appraisals, enforce performance standards, and support ongoing development.
• Spearhead rollouts of new service concepts and contribute to smooth branch openings and expansions.
• Utilize Agile frameworks and tools like ASANA to manage tasks, track progress, and drive accountability.

Important Application Notice

Please Read Carefully to ensure your application is considered: Please pay close attention to the screening questions and the guidance provided with each one. These notes are designed to help you determine alignment with the role and avoid unnecessary time and effort.

Any mismatch on screening questions will lead to automatic rejection.

Please apply with your latest resume.

Best luck to all applicants.

Ideal Profile

Required Skills & Experience :

Hard Skills :

• Operations Management: 3–5 years in retail, hospitality, entertainment, or start-up environments.
• Process Improvement: Proven ability to design, implement, and refine operational workflows.
• KPI Monitoring: Skilled in tracking performance metrics and translating data into actionable insights.
• Cost Optimization: Experience identifying and eliminating unnecessary OPEX.
• Agile Methodologies: Familiarity with Agile Methodologies is a great plus.
• Auditing & Reporting: Strong command of SOP verification, quality reporting, and compliance checks.
• Start-Up Scalability: Ability to build systems from scratch and scale operations in fast-growth environments.

Soft Skills :

• Strategic Thinking: Able to align operational decisions with broader business goals.
• Cross-Functional Collaboration: Comfortable working with branch managers, QA teams, and visual merchandising.
• Adaptability: Thrives in dynamic, high-pressure settings with shifting priorities.
• Team Leadership: Capable of conducting appraisals, enforcing standards, and mentoring staff.
• Problem Solving: Resourceful in resolving operational anomalies and process bottlenecks.
• Communication: Clear, concise, and audience-tailored—especially when bridging technical and business domains.

What's on Offer?

• Work within a company with a solid track record of success
• Excellent career development opportunities
• Leadership Role