Operation & Business Excellence Supervisor

AL-AYUNI; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in process improvement located in Riyadh seeks a professional to coordinate and drive process improvement activities across operational functions. This role requires a Bachelor’s or Master’s Degree in Industrial Engineering and 5-7 years of experience, including expertise in Lean and Six Sigma methodologies. The ideal candidate will have strong analytical and communication skills, and proficiency in process mapping tools.

Qualifications

• 5–7 years of total experience, including 3–5 years in process management or improvement.
• Preferred certification in process improvement methodologies (e.g., Lean, Six Sigma).
• Proficiency in process mapping tools and performance dashboard systems.

Responsibilities

• Assist in implementing operational excellence frameworks and continuous improvement programs.
• Monitor KPIs and generate reports to track progress.
• Facilitate process mapping, documentation, and standardization.
• Coordinate cross-functional teams to execute improvement projects.

Skills

Analytical skills

Problem-solving skills

Communication skills

Facilitation skills

Stakeholder engagement

Education

Bachelor’s or Master’s Degree in Industrial Engineering

Tools

Visio

ARIS

Job description

Job Purpose

Coordinates process improvement activities and monitors performance metrics to drive efficiency, quality, and continuous improvement across operational functions.

Principal Accountabilities

Policies, Processes & Procedures

• Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.

Key Responsibilities

• Assist in implementing operational excellence frameworks and continuous improvement programs.
• Monitor key performance indicators (KPIs) and generate reports to track progress and identify areas for improvement.
• Facilitate process mapping, documentation, and standardization across departments.
• Support Lean, Six Sigma, and other improvement methodologies under the guidance of the Operational Excellence Manager.
• Coordinate cross-functional teams to execute improvement projects and resolve operational challenges.
• Assist in conducting training sessions and workshops related to process excellence and operational best practices.
• Maintain records of improvement initiatives, performance trends, and related documentation.
• Prepare reports on process efficiency, cost reduction, and service quality.
• Maintain and update process maps, SOPs, and improvement documentation.

Miscellaneous Duties

• Perform additional tasks as needed to support the team and overall business objectives.

Required Academic Qualification

• Degree: Bachelor’s or Master’s Degree in Industrial Engineering.

Other Requirements

• Total experience of 5–7 years, including 3–5 years in process management or improvement roles.
• Preferred certification in process improvement methodologies (e.g., Lean, Six Sigma).
• Strong analytical and problem-solving skills.
• Excellent communication, facilitation, and stakeholder engagement abilities.
• Proficiency in process mapping tools (e.g., Visio, ARIS) and performance dashboard systems.