Onsite Technology Support - Siemens Energy, Dammam KSA

Siemens Energy; Dammam; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading energy technology company in Dammam is seeking an IT Infrastructure Service Delivery Manager to provide high-quality technical support and manage network systems. Candidates should have a strong IT infrastructure background and excellent problem-solving skills. The role involves troubleshooting complex issues and contributing to a collaborative, customer-focused team culture. Competitive salary and benefits offered including targeted bonuses and opportunities on innovative projects.

Benefits

Competitive Salary Package

Targeted Bonus

Opportunities to work on innovative projects

Qualifications

• Strong background in IT infrastructure and support.
• Proven experience in troubleshooting hardware and software issues.
• Familiarity with network systems and management.

Responsibilities

• Provide high-quality technical support to end-users.
• Troubleshoot and resolve hardware and software issues efficiently.
• Manage and maintain network systems.

Skills

IT infrastructure background

Problem-solving

Analytical skills

Customer-focused mindset

Effective communication skills

Job description

IT Infrastructure Service Delivery Manager & Onsite Support - Siemens Energy, Dammam KSA

A Snapshot of Your Day:
As an Onsite Technology Support Professional, you will engage with a diverse range of candidates, particularly those with a strong IT infrastructure background and a passion for customer service. You will work on meaningful projects that enhance our IT services, troubleshoot complex hardware and software issues, and manage network systems, directly impacting the efficiency of our team and the satisfaction of our clients and partners. Expect a collaborative team culture that values problem-solving, innovation, and a commitment to Siemens Energy’s mission of delivering sustainable energy solutions.

How You'll Make an Impact

• Provide high-quality technical support to end-users.
• Troubleshoot and resolve hardware and software issues efficiently.
• Manage and maintain network systems to ensure optimal performance.
• Collaborate with team members to enhance IT service delivery.
• Implement solutions that improve IT infrastructure reliability.
• Contribute to a customer-focused environment that prioritizes user satisfaction.

What You Bring

• Strong background in IT infrastructure and support.
• Excellent problem-solving and analytical skills.
• Proven experience in troubleshooting hardware and software issues.
• Familiarity with network systems and management.
• Customer-focused mindset with effective communication skills.
• Ability to work collaboratively in a team-oriented environment.

About the Team

Our Global Functions are essential in driving the company's strategic initiatives and ensuring operational excellence across various departments, business areas, and regions. These roles support our vision to become the most valued energy technology company in the world. As part of our team, you contribute to our vision by shaping the global energy transition, partnering with our internal and external stakeholders, and conducting business responsibly and in compliance with legal requirements and regulations.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonisation, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Competitive Salary Package
• Targeted Bonus
• Opportunities to work on a variety of innovative projects

https://jobs.siemens-energy.com/jobs