Onsite IT Support – Hospitality Tech Champion

Six Flags Qiddiya City; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A major entertainment park company in Saudi Arabia seeks an Entry Level IT Support professional to join their team. The role involves providing IT services across the theme park, assisting with the deployment of IT equipment, and resolving various technical issues while ensuring high levels of customer satisfaction. Ideal candidates are fresh graduates or have up to 2 years of experience in IT support. Full-time employment with potential shifts based on park operations is offered.

Qualifications

• Fresh IT graduates or up to 2 years of experience in a similar IT Support role.
• Experience in IT Operations in hospitality or a theme park is preferred.

Responsibilities

• Provide IT support and services to all staff across the theme park and water park.
• Deploy IT equipment and software as per standards across the complex.
• Respond promptly to all support and service requests.
• Troubleshoot system, network, and hardware/software issues.
• Manage daily support issues on-site and escalate as needed.

Skills

Windows

IT networks

POS systems

Office 365

Proficiency in English

Education

Bachelor or Diploma degree in Information Technology or a relevant field

Job description

A major entertainment park company in Saudi Arabia seeks an Entry Level IT Support professional to join their team. The role involves providing IT services across the theme park, assisting with the deployment of IT equipment, and resolving various technical issues while ensuring high levels of customer satisfaction. Ideal candidates are fresh graduates or have up to 2 years of experience in IT support. Full-time employment with potential shifts based on park operations is offered.