Onsite IT Support Engineer — Global IT Services

D-ploy; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A global IT solutions company in Riyadh is seeking a Technical Support Specialist to provide assistance with hardware and software. The ideal candidate should have fluent English and Arabic skills, along with over 2 years of experience. Responsibilities include supporting end-users, documenting interactions, and providing IT onboarding. A collaborative mindset and strong problem-solving abilities are essential for success in this role.

Qualifications

• Minimum 2 years of experience in a similar role.
• Strong analytical abilities and attention to detail.
• Ability to prioritize tasks and work independently.

Responsibilities

• Provide technical support for hardware, software, and mobile devices.
• Document all user interactions in the customer ticket system.
• Conduct IT onboarding trainings for new staff.

Skills

Fluent English

Fluent Arabic

Problem solving

Communication skills

Customer orientation

Attention to detail

Multi-tasking

Team player

Job description

A global IT solutions company in Riyadh is seeking a Technical Support Specialist to provide assistance with hardware and software. The ideal candidate should have fluent English and Arabic skills, along with over 2 years of experience. Responsibilities include supporting end-users, documenting interactions, and providing IT onboarding. A collaborative mindset and strong problem-solving abilities are essential for success in this role.