Onsite EUC Desktop Support Engineer

SkySys; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading IT services provider is seeking an EUC IT Desktop Support Technician in Jeddah, Saudi Arabia. The role involves providing comprehensive IT infrastructure support, troubleshooting hardware and software issues, and working with clients at different levels. Candidates should have a solid background in desktop support, excellent communication skills, and relevant certifications. This is an on-site position requiring a commitment to quality service and availability for flexible schedules.

Qualifications

• 2 to 3 years of experience in IT Infrastructure field support.
• Expert in desktop support and basic administration of Windows and MAC/Linux OS.
• Ability to lift/move computer equipment weighing up to 50 lbs.

Responsibilities

• Troubleshoot hardware, software, and operating system issues.
• Perform smart hand support for networking hardware.
• Communicate effectively with clients and management.

Skills

IT Infrastructure support

Desktop troubleshooting

TCP/IP networking

Excellent communication skills

Customer management

Problem management

Education

Associate Degree in Electronics

CompTIA A+ Certification

Tools

ServiceNow

Remedy

Job description

A leading IT services provider is seeking an EUC IT Desktop Support Technician in Jeddah, Saudi Arabia. The role involves providing comprehensive IT infrastructure support, troubleshooting hardware and software issues, and working with clients at different levels. Candidates should have a solid background in desktop support, excellent communication skills, and relevant certifications. This is an on-site position requiring a commitment to quality service and availability for flexible schedules.