Online consultant

Want More; Riyadh Region; On-site; SAR 58,582; Part time

Job summary

A dynamic online service provider is looking for a part-time Online Consultant in Al Kharj, Saudi Arabia. The role involves providing exceptional customer service through online channels, troubleshooting issues, and maintaining records of interactions. Candidates must have strong communication skills and the ability to work independently. The position offers a salary of $1400 per month for at least 20 hours of work per week. Visa sponsorship available for qualified candidates.

Qualifications

• Fluency in English; knowledge of additional languages a plus.
• Strong written and verbal communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via online channels.
• Troubleshoot technical issues and provide solutions.
• Maintain detailed records of customer interactions.

Skills

Fluency in English

Strong communication skills

Problem-solving skills

Customer-oriented attitude

Job description

Overview

Online Consultant (Part-time, Visa Sponsorship) in Al Kharj, Saudi Arabia. As an Online Consultant, you will be responsible for providing outstanding customer service and support to our clients through online channels. You will respond to inquiries, troubleshoot technical issues, and provide information about our products and services. Excellent communication skills and the ability to work independently in a fast-paced environment are required.

Responsibilities

• Respond promptly and professionally to customer inquiries through online channels (chat, email, social media).
• Troubleshoot technical issues and provide solutions or escalate to the appropriate team.
• Provide accurate and up-to-date information about our products and services.
• Maintain a positive and friendly attitude towards customers at all times.
• Keep detailed records of customer interactions and transactions.
• Collaborate with other team members to improve customer satisfaction and overall company success.

Qualifications

• Fluency in English (knowledge of additional languages is a plus).
• Strong communication skills, both written and verbal.
• Ability to work independently in a fast-paced environment.
• Excellent problem-solving skills.
• Customer-oriented attitude with a desire to help others.
• Previous experience in customer service or online support is preferred but not required.

Salary and Schedule

Salary: $1400 per month for this part-time position. Working hours are flexible, but you will be expected to work at least 20 hours per week.

Visa Sponsorship

We are willing to sponsor work visas for qualified candidates who require it.

Location

This position is based in Al Kharj, Saudi Arabia. Applications from Indian or Egyptian nationals currently living in Al Kharj or willing to relocate are welcome.