OCI Data Center Engineer — 24/7 On-Call Tech

Ll Oefentherapie; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global cloud solutions leader in Riyadh is seeking a skilled technical support professional for effective delivery of support and installations in an Oracle Cloud Infrastructure datacenter. The ideal candidate will have significant experience in IT Infrastructure support, adept problem-solving skills, and will be capable of working in a mission critical environment. This role includes responsibilities for server/network capacity management and technical client support while adhering to health and safety processes.

Benefits

Competitive benefits including medical and retirement options

Opportunities for volunteering and community service

Qualifications

• 3 to 5+ years in IT Infrastructure support and server administration.
• Experience working in a mission critical operations environment.
• Ability to communicate clearly and confidently in a virtual environment.

Responsibilities

• Responsible for effective delivery of technical support and installations.
• Act as support expert liaison to technical and non-technical teams.
• Perform performance trend analysis and manage server/network capacity.

Skills

Customer Service

Good Communication Skills

IT infrastructure

Linux Server

Hardware Technical Support

Troubleshooting

Education

Bachelor of Science degree in Computer Science, Information Systems or equivalent

Job description

A global cloud solutions leader in Riyadh is seeking a skilled technical support professional for effective delivery of support and installations in an Oracle Cloud Infrastructure datacenter. The ideal candidate will have significant experience in IT Infrastructure support, adept problem-solving skills, and will be capable of working in a mission critical environment. This role includes responsibilities for server/network capacity management and technical client support while adhering to health and safety processes.