Overview
We are seeking a highly skilled Network Technician to join our dynamic team in the food and beverage production industry. This role is crucial in maintaining the integrity and performance of our network systems, ensuring seamless connectivity across all departments. The ideal candidate will possess a strong background in network infrastructure and a passion for technology, enabling them to support our operations effectively. As a Network Technician, you will be responsible for troubleshooting network issues, implementing upgrades, and ensuring that our systems are secure and efficient. Your expertise will contribute to optimizing our network performance, which is vital for our production processes and overall business success.
Responsibilities
- Minimum of 3 years "hands-on" experience with technical knowledge of hardware and software of information technology infrastructure, desktop PCs, and peripherals.
- Good familiarity with TCP/IP, OS environments like Windows 10/11 and Microsoft Office.
- Good communication (spoken and written) skills in Arabic and English. Familiarity with best practices in network operations. Diagnose and resolve any hardware, software, or connectivity problem with minimum delay.
- Good knowledge in Printers and biometric and Avaya telephone functions.
- Install and configure windows and other applications, and troubleshoot and perform tasks related to service needs, including equipment replacement, equipment installation/de-installation, software installation, and LAN connections. Ability to support users remotely.
Preferred Candidate
- Proven experience as a Network Technician or similar role in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex network issues.
- Excellent communication skills, both verbal and written, to effectively collaborate with team members and stakeholders.
- Detail-orientated with a focus on accuracy and precision in network configurations and documentation.
- Ability to work independently and as part of a team, managing multiple tasks and deadlines.
- Relevant certifications such as CompTIA Network+, Cisco CCNA, or equivalent are highly desirable.
- A proactive approach to learning and adapting to new technologies and methodologies.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Knowledge of network monitoring tools and software to enhance operational efficiency.
- Experience in the food and beverage industry is a plus, providing insight into industry-specific networking needs.
Skills
- Network Configuration: Proficiency in configuring routers, switches, and firewalls to establish secure and efficient network communication.
- Troubleshooting: Strong troubleshooting skills to diagnose and resolve network issues quickly, minimizing downtime and maintaining productivity.
- Network Security: Knowledge of security protocols and practices to safeguard the network against potential threats and vulnerabilities.
- Documentation: Ability to create and maintain clear documentation for network configurations, changes, and procedures to support team collaboration and compliance.
- Communication: Excellent verbal and written communication skills to effectively convey technical information to non-technical staff and collaborate with team members.