Network Engineer

Creative Solutions; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A technology company is seeking a Network Support Engineer in Riyadh to maintain their communications systems. This includes installing software/hardware, overseeing system security, and providing technical support. The ideal candidate has robust problem-solving skills, experience with routers and firewalls, and a dedication to high-level customer service. Flexible hours may be required.

Qualifications

• Extensive experience with routers and firewalls.
• Experience with firewalls and UTMs.
• High customer service skills.
• Able to produce high standards under tight deadlines.
• Highly organized and able to work independently.
• Team player with interest in networking.

Responsibilities

• Install new software and hardware.
• Set up user accounts and permissions.
• Oversee system security and install antivirus.
• Fix network faults and provide technical support.
• Train staff on new systems and monitor network use.
• Plan IT improvements and ensure compliance with standards.

Skills

Problem solving

Organizing and multitasking

Explaining technical problems

Interpersonal skills

Continually update knowledge

Understanding of employer's systems

Knowledge of LAN, WAN, MAN, GAN

Job description

Job InfoAs a network support engineer, you’ll be responsible for maintaining the systems that allow organizations to function and communicate, both internally and externally, on a daily basis. Depending on your level of responsibility, tasks may include upgrading the company’s communications infrastructure or installing a new system. Regardless of the type of business, as a network support engineer you’ll be responsible for designing, installing and maintaining the communications, file sharing and general IT resources used by the organization.

Responsibilities

• Installing new software
• Installing new hardware (servers, printers, computer workstations, etc.)
• Setting up user accounts, permissions and passwords
• Overseeing security of all systems, especially the internet, and installing antivirus protection
• Fixing network faults
• Network maintenance
• Technical support for people using the network
• Training staff on new systems
• Day to day admin and monitoring of network use
• Planning future improvements, suggesting IT solutions to business problems
• Making sure all IT meets industry standards
• Supervising helpdesk staff

Required Skills

• Good at problem solving
• Good at organizing and multitasking
• Able to explain technical problems in simple terms
• Work well with people
• A dedication to continually update knowledge
• A clear understanding of the employer’s particular systems
• In-depth knowledge of LAN, WAN, MAN and GAN

Candidate Profile

• Extensive experience of support and provisioning of routers and firewalls in a similar role
• Should have experience on firewalls and UTMs
• High level of customer service skills
• Capable of producing high standards of work within tight deadlines
• Highly organized and able to work on own initiative to complete the range of tasks required
• Capable of working as part of a team and able to work in key Zen and customer projects
• A keen interest in computer networking and WAN technology
• Able to operate effectively in difficult and pressured situations
• Flexible and willing to work outside core business hours as required

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