Network & Desktop Support Engineer (On-Call)

Axiom Technologies; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global IT services provider in Riyadh is seeking a capable resource for onsite and on-call assistance within the desktop computing environment. You will manage service requests, troubleshoot network faults, and ensure optimal service delivery. Ideal candidates have a Bachelor's degree in IT and 1+ year of relevant experience. This position requires strong communication and troubleshooting skills, with a flexible schedule for after-hours support.

Qualifications

• 1+ year of experience in desktop support, helpdesk, or IT technician role.
• Strong knowledge of Windows OS, Office 365, and basic networking concepts.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide quality project management and communication.
• Prioritize incidents, service requests, and project tasks.
• Hands-on support for server and network faults.

Skills

Project management

Communication skills

Troubleshooting

Problem-solving

Networking concepts

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

Windows OS

Office 365

ServiceNow

JIRA

Active Directory

Job description

A global IT services provider in Riyadh is seeking a capable resource for onsite and on-call assistance within the desktop computing environment. You will manage service requests, troubleshoot network faults, and ensure optimal service delivery. Ideal candidates have a Bachelor's degree in IT and 1+ year of relevant experience. This position requires strong communication and troubleshooting skills, with a flexible schedule for after-hours support.