MS Customer Experience & Market Access Lead

Sanofi; Riyadh; On-site; SAR 100,000 - 140,000; Full time

Job summary

A leading global healthcare company is searching for a Customer Experience Manager in Riyadh. This role involves shaping the experience of the Multiple Sclerosis community, managing key accounts, and driving product engagement through innovative strategies. The ideal candidate will have a BA in pharmaceutical science and at least 3-5 years of sales experience in neurology, particularly in Multiple Sclerosis.

Qualifications

• Minimum of 3-5 years Sales experience in Neurology, preferably Multiple Sclerosis.
• Experience in driving successful product launches with a proven sales record.

Responsibilities

• Map and segment key accounts with in-depth business knowledge.
• Develop strategic account plans to address opportunities.
• Leverage omnichannel approach for personalized engagements.

Skills

Excellent interpersonal skills

Strong customer relationship management

Ability to influence

Agile learner

Creative problem-solving

Education

BA/BS degree in pharmaceutical science

Job description

A leading global healthcare company is searching for a Customer Experience Manager in Riyadh. This role involves shaping the experience of the Multiple Sclerosis community, managing key accounts, and driving product engagement through innovative strategies. The ideal candidate will have a BA in pharmaceutical science and at least 3-5 years of sales experience in neurology, particularly in Multiple Sclerosis.