Mecca Front Desk & Guest Services Agent

CARE; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job description

Summary: Seeking a proactive Front Desk Agent in Mecca to deliver exceptional guest service and ensure memorable stays. Responsibilities include greeting guests, handling inquiries, managing reservations, and processing check‑ins and check‑outs with accuracy. Strong communication skills, hospitality background, and familiarity with hotel systems like Opera are preferred. The role requires a customer‑focused, adaptable team player who thrives in a fast‑paced, multicultural environment.

Summary: Seeking a Guest Service Agent in Mecca to deliver exceptional guest experiences with friendly and professional service. The role involves welcoming guests, managing check‑ins and check‑outs, handling reservations, and maintaining operational readiness at the service desk. Candidates should have hospitality education, hotel front office experience, strong communication skills, and a customer‑focused attitude. Fluency in English and knowledge of additional languages are preferred for success in our dynamic, multicultural environment.

Summary: A position for a Telephone Operator is available at a luxury hotel in Mecca, Saudi Arabia, focusing on delivering exceptional guest service through professional communication. Responsibilities include managing guest calls, coordinating with departments, and ensuring the smooth operation of the switchboard to enhance guest experience. Candidates should possess excellent English communication skills, hospitality qualifications, and be comfortable working in a fast‑paced, multicultural environment to ensure guest satisfaction.

Summary: A Guest Services Manager position in Mecca involves delivering exceptional customer service and managing guest relations to ensure memorable stays. Responsibilities include maintaining hotel knowledge, handling guest feedback and complaints, supervising front office staff, and ensuring safety and hygiene standards are met. Strong communication skills, hospitality experience, and proficiency in English are essential to create a welcoming environment for diverse guests.