MDM Systems Administrator

Jeraisy Computer & Comm. Services; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading IT services provider in Riyadh is looking for a skilled MDM Systems Administrator. This role involves managing and optimizing mobile device management systems to ensure security and efficiency across the organization. The successful candidate will configure and deploy mobile devices, provide technical support, and evaluate new MDM technologies. Qualifications include strong experience with MDM solutions, proficiency in mobile operating systems, and excellent communication skills. This position offers opportunities for professional development in a dynamic environment.

Qualifications

• Strong experience in managing MDM solutions.
• Proficient in mobile operating systems, including iOS and Android.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills for technical information delivery.
• Self-motivated with the ability to work independently.
• Experience in a corporate IT environment.
• Knowledge of IT security principles for mobile management.
• Ability to manage multiple projects effectively.
• Relevant certifications in MDM technologies are a plus.
• Proactive approach to learning and development.

Responsibilities

• Configure and deploy mobile devices according to policies.
• Monitor compliance, security issues, and usage metrics.
• Provide technical support for mobile device issues.
• Collaborate with IT security for mobile device policies.
• Conduct training sessions on MDM procedures.
• Evaluate new MDM technologies and tools.
• Develop and maintain MDM documentation.
• Assist in MDM systems integration with IT systems.
• Stay updated with mobile technology trends.

Skills

MDM Solutions Expertise

Technical Troubleshooting

Security Knowledge

Communication Skills

Project Management

Tools

Microsoft Intune

VMware Workspace ONE

Job description

We are seeking a highly skilled MDM Systems Administrator to join our dynamic IT Services team in Riyadh, Saudi Arabia. The ideal candidate will be responsible for managing and optimizing our Mobile Device Management (MDM) systems, ensuring the security and efficiency of mobile devices across the organization. You will play a critical role in implementing MDM solutions, managing device configurations, and supporting end-users in their mobile technology needs. The MDM Systems Administrator will collaborate with cross‑functional teams to enhance mobile workflows and ensure compliance with company policies. This position requires a blend of technical expertise, problem‑solving skills, and a proactive approach to managing mobile device environments.

Responsibilities

1. Configure and deploy mobile devices, including smartphones and tablets, in accordance with company policies and security standards.
2. Monitor and report on device compliance, security issues, and usage metrics to ensure adherence to organizational policies.
3. Provide technical support and troubleshooting for end‑users experiencing issues with mobile devices and applications.
4. Collaborate with IT security teams to implement security policies and measures for mobile devices.
5. Conduct training sessions for staff on MDM policies, procedures, and best practices for mobile device usage.
6. Evaluate and recommend new MDM technologies and tools to enhance mobile device management capabilities.
7. Develop and maintain documentation for MDM processes, configurations, and troubleshooting guidelines.
8. Assist in the integration of MDM systems with other IT systems for improved operational efficiency.
9. Stay up‑to‑date with industry trends and advancements in mobile technology and MDM practices.

Qualifications

1. Preferred Candidate: Strong experience in managing MDM solutions, preferably with systems such as Microsoft Intune, VMware Workspace ONE, or similar platforms.
2. Proficient in mobile operating systems, including iOS and Android, and their management.
3. Excellent problem‑solving skills with a keen attention to detail and the ability to troubleshoot complex technical issues.
4. Strong communication skills, both verbal and written, with the ability to convey technical information to non‑technical users.
5. Self‑motivated and able to work independently as well as part of a team in a fast‑paced environment.
6. Experience in a corporate IT environment, preferably within the IT services sector.
7. Knowledge of IT security principles and best practices for mobile device management.
8. Ability to manage multiple projects and priorities effectively, demonstrating strong organizational skills.
9. Relevant certifications in MDM technologies or IT management are a plus.
10. A proactive approach to continuous learning and professional development in the field of IT and mobile device management.

Skills

• MDM Solutions Expertise: Proficiency in administering MDM solutions such as Microsoft Intune or VMware Workspace ONE, enabling effective management of mobile devices and applications.
• Technical Troubleshooting: Strong ability to diagnose and resolve technical issues related to mobile devices, ensuring minimal disruption to user operations.
• Security Knowledge: Understanding of mobile security protocols and best practices to safeguard organizational data on mobile devices.
• Communication Skills: Excellent verbal and written communication skills necessary for training users and collaborating with IT teams.
• Project Management: Ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to project goals.