Luxury Rooms Division Lead – Assistant Director

Four Seasons Hotels & Resorts, Saudi Arabia; Medina Province; On-site; SAR 200,000 - 300,000; Full time

Job summary

A luxury hotel chain in Medina is looking for an experienced Assistant Director of Rooms to oversee the Rooms Division. This role involves managing Front Office, Housekeeping, and Guest Services, ensuring exceptional guest experiences. The ideal candidate should have a Bachelor's in Hospitality Management and experience in a luxury hotel setting. Competitive salary, housing allowances, and growth opportunities are offered in this full-time position.

Benefits

Competitive salary in a tax-free environment

Housing and transportation allowances

30 days of vacation plus public holidays

Medical and life insurance

Employee Assistance Program

Qualifications

• Proven experience in Rooms Division management within luxury hotels.
• Strong leadership skills with team management experience.
• In-depth knowledge of Front Office and Housekeeping operations.
• Financial acumen in budget management and cost control.

Responsibilities

• Assist the Director of Rooms in management of all operations.
• Ensure high standards in cleanliness and service across departments.
• Supervise department heads to maintain operational efficiency.
• Handle guest complaints professionally and timely.
• Monitor KPIs for departmental performance improvements.

Skills

Leadership

Problem-solving

Communication

Organization

Guest Service Standards

Education

Bachelor’s degree in Hospitality Management

Tools

Microsoft Office Suite

Job description

A luxury hotel chain in Medina is looking for an experienced Assistant Director of Rooms to oversee the Rooms Division. This role involves managing Front Office, Housekeeping, and Guest Services, ensuring exceptional guest experiences. The ideal candidate should have a Bachelor's in Hospitality Management and experience in a luxury hotel setting. Competitive salary, housing allowances, and growth opportunities are offered in this full-time position.