Luxury Hospitality QA Manager – Forbes & LQA Expert

Four Seasons Hotels Limited; Riyadh Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel chain is seeking a passionate Quality Manager for its resort in Saudi Arabia. The role involves ensuring service excellence and adherence to luxury standards across all departments. Candidates should have a degree in Hospitality Management, 3-5 years of relevant experience, and proficiency in quality control systems. This position offers a competitive tax-free salary, housing, and career growth opportunities.

Benefits

Competitive tax-free salary

30 days annual vacation

Paid home leave flights

Complimentary meals

Medical and life insurance

Worldwide complimentary stays

Qualifications

• Minimum 3-5 years of experience in quality management or related hospitality roles.
• Proven experience with Forbes Travel Guide standards and LQA inspections.
• Strong knowledge of luxury service standards and quality control systems.

Responsibilities

• Develop and oversee quality assurance programs.
• Monitor operational performance to align with standards.
• Analyze guest feedback to enhance service.

Skills

Analytical skills

Communication skills

Leadership

Fluency in English

Education

Bachelor's degree in Hospitality Management or a related field

Tools

Data analysis and reporting tools

Job description

A luxury hotel chain is seeking a passionate Quality Manager for its resort in Saudi Arabia. The role involves ensuring service excellence and adherence to luxury standards across all departments. Candidates should have a degree in Hospitality Management, 3-5 years of relevant experience, and proficiency in quality control systems. This position offers a competitive tax-free salary, housing, and career growth opportunities.