Luxury Front Office Supervisor: VIP Guest Experience

Accor Hotels; Umluj; On-site; SAR 40,000 - 60,000; Full time

Job summary

A luxury hotel chain is seeking a Front Office Supervisor for its location in Umluj. This role involves supervising the reception team, ensuring guest satisfaction, and coordinating with various departments. Ideal candidates will have supervisory experience in a luxury setting, be fluent in English and Arabic, and possess excellent organizational skills. The position offers a dynamic work environment in an upscale hotel setting, focusing on providing exceptional service to guests.

Qualifications

• Fluent in English and Arabic (verbal & written).
• Ability to handle multiple tasks in a fast-paced environment.
• Flexibility in working hours required.

Responsibilities

• Supervise Receptionists and ensure tasks are completed.
• Assist with guest issues and ensure guest satisfaction.
• Coordinate with other departments for special guest requirements.

Skills

Proactive

Team player

Positive attitude

Result driven

Organized

Education

Hospitality diploma

Tools

Property Management System

Windows

Job description

A luxury hotel chain is seeking a Front Office Supervisor for its location in Umluj. This role involves supervising the reception team, ensuring guest satisfaction, and coordinating with various departments. Ideal candidates will have supervisory experience in a luxury setting, be fluent in English and Arabic, and possess excellent organizational skills. The position offers a dynamic work environment in an upscale hotel setting, focusing on providing exceptional service to guests.