Luxury Front Office Manager: Guest Experience Leader

Accor; Saudi Arabia; On-site; SAR 149,000 - 225,000; Full time

Job summary

A luxury hospitality group located in Umluj, Saudi Arabia, is seeking an experienced Front Office Manager. This role involves overseeing front office operations, ensuring exceptional guest experiences, and leading a dedicated team. Ideal candidates should possess a Bachelor's degree in Hospitality Management and have 3-5 years of relevant experience in luxury properties. Strong leadership, communication, and problem-solving skills are essential for success in this dynamic environment.

Qualifications

• 3-5 years of experience in hotel front office management, preferably in luxury properties.
• Proven leadership and team development skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Manage and coordinate all front office operations.
• Lead, train, and motivate the front office team.
• Oversee the check-in and check-out processes.
• Handle guest complaints and concerns.
• Manage room inventory and maximize occupancy rates.

Skills

Leadership skills

Excellent communication

Problem-solving abilities

Fluency in English and Arabic

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hotel management software

Job description

A luxury hospitality group located in Umluj, Saudi Arabia, is seeking an experienced Front Office Manager. This role involves overseeing front office operations, ensuring exceptional guest experiences, and leading a dedicated team. Ideal candidates should possess a Bachelor's degree in Hospitality Management and have 3-5 years of relevant experience in luxury properties. Strong leadership, communication, and problem-solving skills are essential for success in this dynamic environment.