Lobby Lounge Manager — Elevate Luxury Guest Experience

Four Seasons Hotels and Resorts; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel brand in Riyadh is seeking a passionate Lobby Lounge Manager to oversee daily operations, ensuring exceptional service and ambiance. Ideal candidates will have strong leadership skills, a deep understanding of luxury hospitality, and a track record of delivering personalized guest experiences. This is a hands-on role designed for those who thrive in a fast-paced environment where attention to detail is paramount.

Benefits

Competitive net salary in a tax-free environment

Housing provided

Transportation provided

30 days' vacation annually

10 public holidays per year

Paid annual home leave tickets

Complimentary employee meals

Medical and life insurance

Employee Assistance Program

Worldwide complimentary room nights

Laundry/dry cleaning service for work attire

Exceptional growth and development opportunities

Additional family benefits available

Qualifications

• Proven ability to deliver a personalized and memorable guest experience.
• Strong leadership skills with experience in managing a diverse team.
• In-depth understanding of lounge operations and service flow.

Responsibilities

• Oversee daily operations of the Lobby Lounge.
• Ensure high standards of service and guest satisfaction.
• Handle guest concerns with professionalism and discretion.

Skills

Exceptional Guest Service Skills

Leadership and Team Management

Operational Knowledge

Beverage and Culinary Knowledge

Strong Communication Skills

Problem-Solving Ability

Attention to Detail

Organizational Skills

Sales and Upselling

Tech-Savvy

Tools

POS systems

Inventory software

Microsoft Office (Excel, Outlook, Word)

Job description

A luxury hotel brand in Riyadh is seeking a passionate Lobby Lounge Manager to oversee daily operations, ensuring exceptional service and ambiance. Ideal candidates will have strong leadership skills, a deep understanding of luxury hospitality, and a track record of delivering personalized guest experiences. This is a hands-on role designed for those who thrive in a fast-paced environment where attention to detail is paramount.