Linen Room Supervisor

Rotana Hotels; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel chain in Saudi Arabia is seeking dynamic Housekeeping professionals to ensure extraordinary customer service. Responsibilities include managing uniforms and linens, ensuring cleanliness, and reporting on inventory needs. Candidates should possess a hospitality diploma and prior supervisory experience, with a strong emphasis on communication and problem-solving skills.

Qualifications

• Previous minor supervisory experience within the Housekeeping Department of a hotel.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem solving abilities are essential.

Responsibilities

• Receive records and sort out clean uniform from laundry and arrange them properly.
• Issue linen to Food & Beverage outlets as per requisitions.
• Maintain uniform records and arrangements.

Skills

Strong communication

Problem solving abilities

Computer literacy

Experience with Opera

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

• Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks
• Issue linen to Food & Beverage outlets as per requisitions
• Issue uniform to all employees and maintain uniform records
• Check all uniform for any loose buttons and hems and give to the tailor for mending
• Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms)
• Ensure that linen and uniforms are properly stored and recorded
• Report to Superiors in case any uniforms need to be discarded or replenished
• Ensure that the proper procedure is followed when linen or uniform needs to be discarded
• Ensure that all uniforms are ready for special events as well as for any seasonal events

Skills

For this role strong communication and problem solving abilities, computer literacy and experience with Opera are advantages.

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results