Linen Room Supervisor

Rotana Hotel Management Corporation PJSC; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is seeking dedicated Housekeeping professionals. Candidates should have a diploma in hospitality, prior supervisory experience, and strong communication skills. Responsibilities include managing linen and uniforms, ensuring cleanliness, and providing excellent service. Knowledge of hotel operations and a flair for problem-solving are essential, making this a pivotal role in enhancing guest experiences.

Qualifications

• Previous minor supervisory experience within the Housekeeping Department of a hotel.
• Good command of written and spoken English.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Receive, sort, and properly store clean uniform from laundry.
• Issue linen to Food & Beverage outlets as per requisitions.
• Maintain uniform records for all employees.
• Check uniforms for loose buttons and send for mending.
• Ensure a clean and tidy linen room at all times.
• Report damaged items and if uniforms need replenishing.
• Follow proper procedures for disposing of damaged linen.
• Prepare uniforms for special and seasonal events.

Skills

Strong communication

Problem solving abilities

Computer literacy

Experience with Opera

Education

Diploma or vocational training in hospitality

Job description

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

• Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks
• Issue linen to Food & Beverage outlets as per requisitions
• Issue uniform to all employees and maintain uniform records
• Check all uniform for any loose buttons and hems and give to the tailor for mending
• Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms)
• Ensure that linen and uniforms are properly stored and recorded
• Report to Superiors in case any uniforms need to be discarded or replenished
• Ensure that the proper procedure is followed when linen or uniform needs to be discarded
• Ensure that all uniforms are ready for special events as well as for any seasonal events

Skills

For this role strong communication and problem solving abilities, computer literacy and experience with Opera are advantages.

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results