Lighting Designer Manager "Technical Support"

Sscegypt; Riyadh; Remote; SAR 250,000 - 300,000; Full time

Job summary

A leading lighting solutions company is seeking an experienced professional to lead its technical sales support office. Based in Egypt, this role involves overseeing technical activities, managing a team, and collaborating with sales to deliver customized solutions. Applicants should have a bachelor's degree and 15+ years in the lighting industry. Strong leadership and communication skills are essential. Fluency in English required; Arabic is a plus.

Qualifications

• 15+ years of experience in the lighting industry with a strong background in lighting design and technical support.
• Excellent interpersonal skills for client interactions.
• Fluent in English, knowledge of Arabic is a plus.

Responsibilities

• Lead & manage a remote technical sales support office in Egypt for KSA.
• Oversee all technical activities including project management.
• Collaborate with sales teams to deliver customized lighting solutions.
• Monitor and evaluate team performance and implement improvements.

Skills

Leadership

Technical Support

Lighting Design

Communication

Problem-solving

Team Management

Analytical Skills

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Architecture

Tools

DIALux

Relux

AutoCAD

Job description

Responsibilities

• Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA.
• Oversee all technical activities, including lighting design, project management, and technical support.
• Provide expert guidance and mentorship to the team, ensuring high-quality output and professional development.
• Collaborate with the sales team to understand client needs and deliver customized lighting solutions.
• Ensure the team is proficient in using lighting design software (e.g., DIALux, Relux, AutoCAD) and up-to-date with the latest industry trends and technologies.
• Develop and maintain strong relationships with consultants in KSA, assisting them in designing and specifying lighting needs.
• Monitor and evaluate the performance of the team, implementing improvements and training as necessary.
• Coordinate with R&D and product development teams to address technical challenges and ensure alignment with company goals.
• Manage project timelines, budgets, and resources to ensure successful project delivery.
• Prepare and present technical proposals, reports, and documentation to clients and stakeholders.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Architecture, or a related field.
• Minimum of 15 years of experience in the lighting industry, with a strong background in lighting design and technical support.
• Extensive knowledge of lighting products, technologies, and industry standards.
• Proficiency in lighting design software (e.g., DIALux, Relux, AutoCAD) and other relevant tools.
• Proven leadership and team management skills, with the ability to mentor and develop a high-performing team.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Fluent in English.
• Knowledge of Arabic is a plus.
• Ability to travel occasionally to KSA for meetings and site visits.